FAQ's
We get asked lots of questions but here are some of the more frequently asked.
ACCOUNT
How Can I Reset My Password?
Easy! Just enter the same email address that you used to register for Online Ordering, and we’ll send you a link to reset your password. Still not working? Get in touch with us and we’ll help get it sorted.
ORDERING
How are you keeping your staff safe?
How are you staying safe on delivery?
Can I order WOKSTA to eat at home?
How do WOKSTA make sure your food stays fresh for delivery?
Where can I find your prices?
Do you deliver to my address?
OUR FOOD
Are your WOK BOWLS healthy?
Do all locations have the same menu items?
Do you have a gluten free menu?
Our menu details which dishes contain gluten. If in doubt, give us a call before placing your order and let us know your dietary requirements.
Please remember our dishes are prepared in areas where allergenic ingredients are present so we cannot guarantee that our dishes are 100% free of gluten.
What if I have a food allergy?
If you have a food allergy, please view our allergen page or contact us directly before you place your order. We strongly advise that you also contact us directly to confirm any requests made online.
How do we make sure the food allergy information provided is accurate and up to date?
How can I contact the kitchen directly?
Doesn't the law require all food businesses to provide information in regards to food allergies?
ABOUT US
How long have WOKSTA been in business?
WOKSTA were first established in 2015 in sunny Slough, England.
How many WOKSTA locations are there?
We are currently located in 3 different towns and counting!
What are your HOURS of operation?
What does WOKSTA mean?
Woksta means Stir Fry Superstars!
We take all our instruments very seriously, the flames, the heat, the aroma and the excitement in which we prepare each meal.
We are proud to provide locally sourced produce to our customers and to work with our local residents to build a stronger community.
CAREERS
Woksta offer competitive employee incentives and a great working environment for entry level applicants looking to grow with our team.
Working at Woksta is a unique restaurant experience where you’ll have the opportunity to cook and serve authentic food from the Far East. We’re committed to helping you learn the skills you need to succeed. With supportive mentoring and a fun and diverse team environment, we set you up to make the most of your opportunity.
Experience for yourself how rewarding working at WOKSTA can be!
To apply visit the careers link on our CONTACT page to find our current vacancies.
I want to work for WOKSTA!
All our current vacancies are advertised on the CAREERS link on our CONTACT page. We need you! So why not apply today to become a part of our team!
FRANCHISE
Are all of your locations franchise owned?
How can I own my own WOKSTA franchise?
Please email the franchise team on franchise@woksta.co.uk to find out more and apply today!
I do not have any business or franchising experience. Do I qualify to own a franchise?
I have no ties to the Far East and am unfamiliar with this type of cuisine. Is this franchise right for me and my community?
Yes, you can be a multi-unit operator. Please email us at franchise@woksta.co.uk to get in contact with a Franchise Team for more details.
Can I choose my own location for my WOKSTA franchise?
Can I own more than one WOKSTA franchise?
Yes, you can be a multi-unit operator. Please email us at franchise@woksta.co.uk to get in contact with a Franchise Team for more details.
How do I get started on owning a WOKSTA franchise?
Please send us an email at franchise@woksta.co.uk showing your interest and someone from our Franchise Team will contact you shortly.
For additional questions, comments or concerns please email us at franchise@woksta.co.uk